Within 14 days from the date of purchase , customer should register warranty on web-site or fully completed the warranty card and returned it to Kaneda Company Ltd. Kaneda provides one year free
service , including parts and labor , except otherwise announced.
For any defect , by the judgment of our technicians , caused under normal usage , Kaneda Company Ltd. is responsible for repairing and replacing parts free of charge within the first year free warranty
period (except accessories and some parts.) Any replaced defective parts will become the Company’s property.
All our products are warranted for one year from date of purchase or installation. Free warranty service does not cover the following items ;
(a) Cleaning of products, including but not limited to refrigerators, air-conditiones and dehumidifiers (Cleaning work is required for operation under dusty or polluted environment.)
(b) Renewal and replacement of cabinet, chassis, front panel, cosmetic items and accessories.
(c) Dismantling, removal and re-installation of any repairing product.
(d) Re-installation, removal, relocation or transportation of the product.
This warranty is invalid in the following cases :
(a) If the product has been damaged resulting from misuse, negligence, accident and natural disaster.
(b) If the product has been repaired, modified by person other than Kaneda Company Ltd. or its agent.
(c) If the serial number has been altered, deffaced and / or removed.
(d) Failure to follow the installation instructions provided.
(e) Machines for commercial use.
The company will not be liable for any loss directly or indirectly caused from breakdown of the equipment.
For small or portable appliances : such as heaters and fans, customer will be required to bring the product to and from our service centre whenever service is required.
In Hong Kong this warranty is applicable to Hong Kong Island, Kowloon and New Territories.
For outlying islands or restricted area service, travelling fee will be charged according to our price list. In the case workshop service is needed , customer will be responsible for the round trip transportation cost for sending the products to and from our service centre.
Please keep and present this warranty card together with the official purchase invoice to our technicians for inspection in each service. In case of dispute Kaneda Company Ltd. reserves the right to make the final decision.
